Let's be honest about how we handle your family photos
So we made this page to be completely clear about what we do with your photos and data.
Here's what actually happens when you use StoryChime:
Yes, we store your photos and story ideas. We need to keep them temporarily to create your personalized stories. But we use state-of-the-art security measures to protect your data—the same level of protection used by banks and hospitals.
No, we don't sell your data. We're not Facebook or Google. We make money when you buy stories, not by selling your information.
No, humans don't look at your photos. Our AI system processes everything automatically. Our team never sees your family photos.
Just send us an email at support@storychime.com and we'll delete everything associated with your account ASAP (usually within 24 hours).
No questions asked. No hassle. No "are you sure?" emails. We'll just delete it and confirm it's done.
StoryChime was built by dads for our own kids first. We understand how precious your family photos are because we feel the same way about ours.
Every decision we make about privacy and security comes from asking: "Would I be comfortable with this if it were my child's photo?"
Q: How long do you keep my photos?
A: We keep them only as long as needed to create your stories and provide customer support.
Q: Could my child's photo end up in someone else's story?
A: Absolutely not. Each story is created exclusively for your family using only your photos.
Q: What happens if there's a data breach?
A: We'll notify you immediately and take all necessary steps to protect your information.
Q: Do you use my photos to train your AI?
A: No. We never use customer photos to improve our AI models. Your family photos stay private.
Email us at support@storychime.com. We're real people and we'll give you real answers.
